Carers’ rights

Regulation and Inspection of Social Care (Wales) Act 2016
Social Services and Well-being (Wales) Act 2014

Regulation and Inspection of Social Care (Wales) Act 2016 (RISCA)

RISCA is a new law that places service quality and improvement at the heart of the regulatory process and strengthens protection for those who need it

It set standards of expected care which puts the citizen at the centre of their own care and looks at outcomes for the carer or cared for rather than just tasks undertaken. It also gives Welsh Ministers the power to remove not just bad services but also bad providers.

In addition, the new law will:

  • place new requirements on the social care sector to plan for the future
  • introduce a fit and proper person test for both service providers and responsible individuals
  • ensure citizens have new and accurate information about care in Wales
  • require regulators to work together for the wellbeing of people in Wales
  • pave the way for the transition to Social Care Wales – a new powerful leader for change
  • place regulation as a key driver to improve outcomes for people in Wales
  • try to improve the social care workforce in Wales

Further information about the Act can be found on the Social Care Wales learning and information hub.

Social Services and Well-being (Wales) Act 2014

The Social Services and Well-being (Wales) Act came into force on the 6 April 2016. The Act brought in a broader definition of a carer and stronger duties on local authorities to identify, assess and support carers.

The Act means that:

  • The definition of a carer is broader and includes more people, that means that more carers are entitled to carer’s assessments and support plans

  • Carers no longer have to request an assessment, local authorities must offer assessments where they believe a carer has a need for support
  • Staff must promote the well-being of carers who need support
  • Local authorities must assess the needs of carers in their area and submit a plan to Ministers on how they will meet these needs
  • A carer now has an enforceable right to support from the local authority when they meet the eligibility criteria
  • There is a greater focus on the role of local third sector organisations in providing services and support