Good Practice Approaches to Supporting Carers in Wales

This document is designed to be used by Regional Partnership Boards, Local authorities, Local Health Boards and third sector organisations in Wales to support the identification and commissioning of good services for unpaid carers. 

Key points

Through this approach we have identified evidence-based criteria which can be used to understand the quality and appropriateness of carers services. These criteria recognise that regardless of the service model used, it is essential that all services commissioned to support carers: 

• Meet obligations under the Social Services and Wellbeing (Wales) Act 2014 
• Deliver the Wellbeing Objectives under the Wellbeing of Future Generations (Wales) Act 2015 
• Deliver against the Ministerial priorities for carers 
• Adequately reflect carers’ views, experiences and preferences. 

About the resource

To develop this guide, Carers Trust Wales has undertaken substantial desk research including analysis of academic and other notable publications. Additionally, we have undertaken active research, including in-depth interviews with carer services across Wales, to develop a deeper understanding of what is working well.