In response to the CQC’s report Under Pressure – safely managing increased demand in emergency departments, Giles Meyer, CEO of Carers Trust, said:

“We know how vital it is that health and social care systems work together to reduce winter pressures on the NHS, so it is disappointing the CQC found that voluntary sector organisations, like Carers Trust Network Partners, were generally not well engaged with winter planning.  

“Carers Trust Network Partners are specialist local charities who support thousands of unpaid carers, and are well placed to work in partnership with the NHS and social care to help reduce demand on emergency departments. Our experience shows that involving carers in care planning, and local carers organisation in discharge planning, leads to better outcomes for both carers and patients. These measures all greatly reduce the risk of patients returning to hospital.

“Local carer organisations’ support carers by providing home from hospital services, emotional support, advice on caring, and by giving carers a much needed break, lowering the likelihood of carers’ own health deteriorating.”