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When choosing a care provider there are a number of things to consider to ensure the person with care needs, the main carer and family receive the best quality support.

Carers rarely have a single role, so it’s important to consider the carer and family when thinking about care. Carers Trust understands that most people want good quality care and support delivered at home so that, for as long as possible, the person with care needs can stay in the comfort of their own home with family around them.

This guide covers options for buying paid care at home; including paid support workers from a provider agency (sometimes called paid care workers) and personal assistants (this is what you usually call a support worker that you employ directly). See how do you want you and the person you care for to be supported?

This guide does not cover buying care in a care home, either for a short period or permanently. See our care homes pages for more information about this.

At Carers Trust we think care, think carer, think family. Our services focus on the family, the carer and the person with care needs, providing a range of wrap around support that gives complete peace of mind.

While many care providers deliver a good level of support to people with care needs, not everybody considers the carer or other family members, and you are important in the delivery of care because:

  • You need to maintain your own health and wellbeing
  • You need to ensure you are not financially disadvantaged
  • You need breaks from caring
  • You have expert knowledge outside of that provided by health and social care professionals

Whether you live with the person with care needs or not, if you’re providing care for someone at home who has a disability, chronic illness, mental ill health or life-limiting condition, you’ll understand the importance of getting the right kind of support for everyone. 
 
Carers Trust is a network of quality assured independent charities that provides a variety of personal care and respite packages for families, helping them to stay together, however complex the needs are of the person requiring care.
 
Care provision continues to be a growing issue in this country with more and more of us looking to pay for care privately, or purchase care through a direct payment, a personal budget or a self-directed support initiative. Find out more about personal budgets and direct payments in England, direct payments in Wales, self-directed support (SDS) in Scotland, or direct payments in Northern Ireland.
 
Choosing the right care will affect the quality of your life, family life and the person you care for, so it’s essential to choose the provider who will give the best all round service for all of your needs — and that means asking a number of vital questions first.

When someone in your family needs extra help, it doesn't just affect them, it affects everyone. I gave up work to care for dad when his dementia got worse. I felt isolated, alone and poor. Carers Trust didn't just help dad, the y helped me too so that I could carry on, caring for dad at home in familiar surroundings.