UK Power Networks owns and maintains electricity cables and lines across London, the South East and East of England making sure your lights stay on. They understand that some customers will need extra support if they experience a power cut and if they know where you are, UK Power Networks can help. That’s why they have partnered with Carers Trust to ensure that carers and the people they care for are aware of their Priority Services Register.
The Priority Services Register is a free service available to customers who, in the event of a power cut, may need extra support. This includes people who are elderly, have health problems, disabilities or who have severe financial difficulties. These customers may be unable to safeguard their personal welfare or the personal welfare of other members of the household. A number of carers’ households will include people who need extra support and Carers Trust has partnered with UK Power Networks to ensure that these people know about the help available to them.
Eva Cahill, Corporate Social Responsibility Manager for UK Power Networks said: "This new partnership will allow us to extend our reach to carers and those cared for in our region and we are looking forward to working together with Carers Trust to maximise the benefits our customers will receive as a result"
Pushpinder Gill, Senior Corporate Fundraising Manager at Carers Trust said: “We are thrilled to partner with UK Power Networks as it will mean many carers being aware of the support available to them and their families during a power cut. We hope that carers find out more about what they can offer, and sign up to the Priority Services Register available in their region”
You can check whether your home falls within UK Power Networks region online here and, if it does, you can sign up to the Priority Service Register for free. For more information and details on how to apply visit the UK Power Networks website.
By joining the register, customers will receive a welcome pack with helpful tips and advice about how to prepare for a power cut. Customers also get a priority phone number to call, regular text or phone updates and, if appropriate, assistance from the British Red Cross. They may also consider subsidising meals or hotel accommodation during prolonged power cuts.
Don’t worry if you don’t fall within UK Power Networks’ region, you can contact your own electricity distribution network operator who will also have a Priority Service Register to sign up to. You can find your Distribution Network Operators here.
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