Avoiding scams and fraud

Scams are designed to trick you, or the person you are caring for, into giving away money or personal details. 

Scams are constantly changing and come in many forms, such as mail, email, telephone, website links and from visitors to your home. 

Scammers may try to deceive with promises of prizes, free money, discounted goods and other enticements. Another common ploy is to try to scare people by saying that there’s something wrong with their account, or that their money is at risk.

Talk to the person you care for about avoiding scams

Talk to the person you care for so they are aware of scams and fraud and how to avoid them.

  • Find  tips, tools and fraud prevention guidance – all designed to help keep you, your money and your personal data safe - on your bank or building society's website. 
  • The Financial Conduct Authority (FCA) has lots of advice on how to avoid a scam or report a scam.
  • Take Five is a campaign offering straightforward advice that helps prevent email, phone-based and online fraud, particularly where criminals impersonate trusted organisations.
  • If you or the person you care for are new to using the internet or need a reminder on how to stay safe, get tips for staying safe online.

Date revised: 27/01/2020