Tackling loneliness

If you're a carer and feeling lonely, find out about support you can get to help you tackle loneliness.

Woman on computer

Some of the services offered by the organisations below may have been adapted due to Coronavirus. Get in touch with them to see what they can offer you.

Get in touch with your local carer service

Your local carer service will be able to help you find support near where you live. Many of them run groups for carers where you can get a chance to meet other people in a similar situation. Other carers will understand how you feel and may be able to share some of their own experiences. Your local carer service may also have trips out and social activities, either with or without the person you care for.

​You might like to watch this video from the Campaign to end loneliness about Aegon who is a carer and who has found support from his local carer service.

Talk to your family and friends

Talk to your family and friends and see if they can help out a bit more, particularly if they know how you feel. They may want to help but don’t know how best to do this. 

Be honest with them and tell them what they could do to help. Be specific. Perhaps you’d like them to come round and have a coffee each week, or help by doing some shopping for you and then dropping it round in person. They may be able to give you a break if they can sit with the person you care for while you go out for a couple of hours.

If you don’t feel comfortable having them around perhaps they could still support you over the phone and/or online. Arrange a time each week when you speak to them even if you haven’t got anything special to tell them. 

Befriending schemes

Befriending schemes offer companionship and support to you or the person you care for.

Find out more about sitting and befriending services

Many of these schemes aim to reduce isolation and loneliness.  Someone from the scheme may visit you, or the person you care for, in person or they may contact you over the phone. This is time for a regular chat with someone different. Contact your local carer service to see what is available near you, or search online.

It is worth getting in touch with organisations such as:

Age UK


Independent Age


The National Autistic Society 

to see what is available for you, and the person you care for, depending on where you live and the person you care for. You can also search for schemes near you on the Befriending Networks website.

Looking after yourself 

A good starting point is to have a carer’s assessment so you get the chance to discuss your needs with your local council. The assessment is free and your local council will use it to decide what support to give you.

Find out more about carer’s assessments  

It can also help to leave the house each day, even if for just the smallest of reasons, and even if you don’t go very far. Does your local community run any groups that you could go to? Is your library nearby? Are there any special groups run for the person you care for – such as dementia carer groups? All of these would give you a chance to meet other people and be in a different environment for a while.

You might also benefit from some respite.

Find out more about getting a break

Find further support 

  • Find out about chatting to other carers in an online forum.
  • The Silver Line is a free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. You can call the helpline on 0800 4 70 80 90. It offers free, weekly friendship calls for carers who might be feeling a bit isolated. This is called Silver Line Telephone Friends.
  • Find ideas to help you to think about what you could do to help yourself, or how to ask for help from others from the Campaign to end loneliness
  • Get advice on feeling well and overcoming loneliness later in life from the Royal Voluntary Service.
  • Read a guide on how to feel more connected from Independent Age.
  • Find out about Contact the Elderly which organises monthly tea parties for older people aged 75 and over.

Date revised: 20/11/2018