Guidance on Coronavirus

Find information on what Coronavirus (COVID-19) might mean for you or someone you care for.

If you are concerned about what Coronavirus might mean for you, or someone you care for, we recommend you visit the Carers UK website. Our friends at Carers UK have put together really useful information on Coronavirus that is relevant for carers and the people they care for. 

You can also find information about Coronavirus and where to get support on these websites:


  • The UK Government website.
  • The NHS website.
  • See UK Government Guidance for those who provide unpaid care to friends or family.

  • Get coronavirus support as an extremely vulnerable person. Register on the website if you have a medical condition that makes you extremely vulnerable to coronavirus. For example, you’ll be able to ask for help getting deliveries of essential supplies like food.If you’re not sure whether your medical condition makes you extremely vulnerable, register anyway. You can register yourself, or on behalf of someone else.
  • If you are currently not supported and need some help with shopping, a prescription collection or a friendly chat then NHS Volunteer Responders are ready to help. If you are a carer you are able to make a referral for someone that you care for. You can also make a referral for yourself, if this support helps you to continue in your caring role. See the Royal Voluntary Service website.

Northern Ireland



  • The UK Government website information for individuals and businesses in Wales.
  • The Gov.Wales website.
  • The NHS Direct Wales website.
  • The Public Health Wales website.
  • Carers Trust Wales, in partnership with The Royal Pharmaceutical Society, Community Pharmacy Wales, Carers Wales and Welsh Government, has developed a series of resources to improve access to medicines and identification of carers in pharmacy and retail environments during COVID-19.  
  • Carers Trust Wales has advice and support for young carers relating to learning, well-being and accessing food and medicine. There are top tips from support workers and young carers too. The guidance is available to download in English and Welsh

Virtual 'Cuppa' for carers

Mobilise is an organisation providing a daily e-support package through the Corvid-19 crisis. It includes links to key information, updates on how other carers are finding ways of coping, and suggestions for entertainment at home. The service is completely free, and carers and those providing care services can sign up here.

Mobilise is running a virtual 'Cuppa' for carers at 4pm, which is proving popular.

If you run a carer service, some services have found Mobilise a helpful way to offer carers some support online, while their teams focus on calls to their most acute cases.

Coping as a carer

A member of Carers Trust Scotland's staff has some useful tips for coping as a carer during Coronavirus.

Information for young carers and young adult carers

Have a look at our list of organisations providing support and information for young carers and young adult carers.

The information on this page is being updated on a regular basis. 

Date revised: 09/04/2020