Need to get in touch with us? Find the right place to contact at Carers Trust.

We are currently experiencing problems with our main phone line. If you're having problems getting through to us, please email instead. Apologies for the inconvenience. 

For general enquiries, please email

For media enquiries only, please contact the press team.

If you are a carer and need support, please search for your nearest carers service.

Other ways to get in touch

For any issues relating to the website, please contact

Download details of the Carers Trust Compliments and Complaints Procedure (PDF, 206KB)

If you require more information about Carers Trust or local support near you and you can't find it on this site, please contact:

Head office 

Please note our new address as of 1 May 2019.

Carers Trust 
Unit 101
164–180 Union Street
London SE1 0LH

Tel: 0300 772 9600

National offices

Scotland office

Carers Trust Scotland
Office 64
Tay House
300 Bath Street
Glasgow G2 4JR

Tel: 0300 772 7701

Wales office

Please note our new address as of 3 September 2019.

Carers Trust Wales
Transport House
1 Cathedral Road
Cardiff CF11 9HA

Tel: 0300 772 9702