Our cookies

We use cookies, which are small text files, to improve your experience on our website.
You can allow or reject non essential cookies or manage them individually.

Reject allAllow all

More options  •  Cookie policy

Our cookies

Allow all

We use cookies, which are small text files, to improve your experience on our website. You can allow all or manage them individually.

You can find out more on our cookie page at any time.

EssentialThese cookies are needed for essential functions such as logging in and making payments. Standard cookies can’t be switched off and they don’t store any of your information.
AnalyticsThese cookies help us collect information such as how many people are using our site or which pages are popular to help us improve customer experience. Switching off these cookies will reduce our ability to gather information to improve the experience.
FunctionalThese cookies are related to features that make your experience better. They enable basic functions such as social media sharing. Switching off these cookies will mean that areas of our website can’t work properly.
AdvertisingThese cookies help us to learn what you’re interested in so we can show you relevant adverts on other websites and track the effectiveness of our advertising.

Save preferences

 

Co-producing with unpaid carers in health settings

CymraegEnglish

A co-production toolkit for professionals working in and with the health sector.

This toolkit is available in Welsh and English (switch via the language button above). The follow-up / further reading suggestions link to content that is external to the toolkit. Where this is available bilingually, the link will take you to the appropriate language. Where the external content is only available in one language, this is noted.

In co-production, professionals come together with service users and unpaid carers to combine their professional and lived experience, and design solutions that improve services and communities. People’s involvement in co-production offers very tangible benefits, both for the service users and carers, and for the professional teams who support them.

In Wales, the Social Services and Well-being Act, the Well-being of Future Generations Act, and the Health and Social Care (Quality and Engagement) Act, along with the programme for government and the government plan for health and social care, all set a duty on public bodies and boards to involve citizens’ voices in the design and delivery of services. 

While there is an increasing focus on co-production through legislation and statutory duties, we know that it still feels like a vague and risky undertaking for many, and at the time of writing it is widely underutilised - especially in the health sector which is the focus of the Carer Aware programme. 

As a result, services are still trying to meet increasing demand with shrinking budgets, which leads to staffing challenges, delays in support provision, and the narrowing of eligibility criteria to focus on the most severe and urgent needs. Taking a co-production approach would help them to make better use of shared resources, reduce duplication and waste, and leverage the assets and resources of patients, service users and carers - leading to person-centred services, improved outcomes and reduced demand on services through prevention.

At the Co-production Network for Wales, our mission is to support public service organisations and teams to co-produce. At Carers Trust Wales’ request, we have compiled this toolkit to support healthcare professionals on their co-production journey, along with their colleagues in other statutory organisations, partners in the third sector, and service users and unpaid carers who are travelling the co-production path with them.

Our intention is to demystify the concept, offer examples of practice that will inspire and show what’s possible, and offer a set of tools and thinking steps to draw on along the way.