Date Revised:

Talk to the person you care for to make sure they know how to stay safe when using their debit or credit card.

Remember

 

  • Don’t let anyone distract you when you’re using your card in a shop or at a cash machine, even if they appear to be helpful
  • Sign new bank cards as soon as you get them and keep them in a safe place
  • Report any lost or stolen cards immediately 
  • Never write your security or card details down in a way someone else might recognise
  • If anything about the cash machine looks suspicious, don’t use it. Tell a member of staff or the police

Your PIN

  • Always shield your PIN when you’re using your card
  • Don’t use personal details or combinations that are easy to guess when choosing your PIN
  • Never reveal your PIN to anyone, not even the bank or the police
  • Never enter your card PIN into the telephone

Never hand over your card to a courier

  • Never hand your card over to anyone that comes to your door, even if you have had a phone call saying someone is coming and they look genuine.
  • For more information watch this great video from Barclays Bank Plc called the Courier scam (embed https://www.youtube.com/watch?v=o0K-LgBRFkY)

For more information see protecting your cards on Barclays Bank Plc.
 

Thank you to Barclays Bank Plc for helping us write this page. 

​Next update due: June 2017