Date Revised:

If you, or the person you care for, live in Wales and need help from social services you may be able to get a direct payment. Your local council will pay you money directly so that you can arrange your own care in ways that suit you best.

Direct payments are available to anyone over 16. This includes

  • older people,
  • carers,
  • parents of disabled children, and
  • disabled adults.   

Direct payments for carers

You may be able to get a direct payment as a carer if your carer’s assessment says you need help with caring from your local council. 

You can’t use the money to buy services for the person you care for (they would need to buy those out of their own direct payment). 

You can apply if you already get support from your local council (after your carer’s assessment). Next time you review your support plan ask to talk about direct payments. 

If you don’t currently get any help from your local council get in touch with them to arrange a carer’s assessment

Find our more about direct payments for community care on the Welsh Government website.

Direct payments for the person you care for

The person you care for may be able to get a direct payment to pay for services that the local council would normally provide.

They need to be assessed by their local council to decide if they qualify for help and if they need to contribute to the cost of this. Get in touch with their local council to find out more.

They can use the money for anything that is agreed in their support plan.  This could include help with personal care, with housework, with meals, or getting out and about. They may also buy help from an agency/care worker or employ their own personal assistant.

Find our more about direct payments for community care on the Welsh Government website.

How is the money paid?

The direct payments go straight into your bank account. It is a good idea to have a special bank account just for this.  

Find out more about the Direct Payments Scheme in Wales on Torfaen County Borough Council's video.

Next update due: June 2017