Carers Support Fund Wales Programme
About Our Current Carers Support Fund Programme
The Carers Support Fund, funded by the Welsh Government, aims to provide essential services and grant funding to support unpaid carers who are facing financial hardship, particularly due to the rising cost of living and the lasting effects of the pandemic.
Since its inception in 2022, the fund has provided £4.5 million in grant funding, benefiting local organisations and aiding over 15,000 unpaid carers across Wales. These grants offer crucial relief to individuals who are caring for loved ones without formal compensation, helping to alleviate financial pressures.
Carers Support Fund 2022-25: Impact
Our goals for unpaid carers
The Carers Support Fund focuses on four key objectives:
- Reduce financial hardship: Alleviating the economic challenges faced by unpaid carers through grant funding and financial assistance.
- Improve quality of life and mental wellbeing: Enhancing the overall well-being of carers by addressing the stressors they encounter in their caregiving roles.
- Improve awareness of support: Increasing access to information and resources that can assist carers, ensuring they know what help is available to them.
- Support carers to continue their role: Providing essential services and aid to empower carers to continue their caregiving responsibilities with less strain.
How the fund supports unpaid carers
Additional services
The Carers Support Fund offers a range of services to unpaid carers through local organisations, designed to address financial hardships and improve overall well-being.
These services include:
- Direct financial advice and income support: Offering guidance to help carers navigate financial challenges.
- Financial literacy and money management workshops: Covering topics such as budgeting, energy saving, debt management, gambling awareness, and accessing discounts.
- Council tax support: Assistance in managing and reducing council tax burdens.
- Carer skills and life skills workshops: Helping carers develop practical skills like CV writing, cooking, and clothes repair, which can enhance their independence and quality of life.
- Debt and money management support: Providing professional advice to help carers manage debt and plan for a stable financial future.
- Counselling and therapy: Addressing mental health needs by offering emotional support and therapy services.
- Signposting and referrals to financial support organisations: Connecting carers to vital resources such as food banks, community gardening initiatives, and welfare benefit advice.
- Wellbeing activities and workshops: Organising sessions to enhance physical and mental health through activities focused on relaxation, self-care, and emotional resilience.
- Advocacy services: Ensuring carers have a voice in accessing the services they need and advocating for their rights.
- Provision of financial awareness resources: Supplying educational content to improve financial awareness and decision-making among unpaid carers.
These services aim to relieve financial pressures, empower carers with life skills, and offer emotional support, enhancing their ability to continue their caregiving roles.
Direct grants
The Carers Support Fund also provides direct grants to unpaid carers through local organisations, helping to alleviate financial pressures and improve their quality of life. These grants are allocated for essential items and services, including:
- White goods/household items: Support for purchasing appliances and household essentials.
- Food and supermarket vouchers: Assistance with buying groceries and basic needs.
- IT equipment: Funding for Wi-Fi, laptops, tablets, and mobile phones to help carers stay connected and access resources.
- Educational opportunities: Grants for courses and activities that promote personal development and learning.
- Fuel/energy costs: Helping with rising fuel and energy expenses to ease the financial burden.
- Warm clothing: Assistance with purchasing clothing for colder weather.
- Uniforms: Support for carers who need uniforms for their work or training.
- Household repairs: Funding to address essential home maintenance and repairs.
- Transport costs: Assistance with travel expenses, ensuring carers can fulfill their duties and access services.
- Energy-saving equipment: Grants for items like air fryers, electric blankets, slow cookers, and shower timers to help reduce energy consumption and lower bills.
These direct grants provide practical, immediate financial relief to unpaid carers, ensuring they have the necessary resources to support both themselves and those they care for.
UK carers, particularly unpaid or family carers, often face significant disadvantages in several key areas. These challenges impact their financial situation, health, and social well-being.
1. Financial Disadvantages:
- Low Carer's Allowance: Carers who provide more than 35 hours of care per week and earn below a threshold can claim Carer's Allowance, which is currently around £76.75 per week (2024 rate). This is well below the minimum wage, making it financially challenging for carers to meet their own living costs.
- Limited Employment Opportunities: Many carers are forced to reduce their working hours or leave employment altogether to fulfill their caregiving duties. This results in lower lifetime earnings, reduced pension contributions, and limited career progression opportunities.
- Additional Costs: Carers often face extra costs associated with providing care, such as transport, home adaptations, or special equipment. This can strain their already limited financial resources.
2. Health Disadvantages:
- Physical Health: Carers frequently experience physical health problems, such as back injuries or chronic pain, due to the physical demands of lifting and supporting the person they care for.
- Mental Health: The emotional toll of caregiving can lead to increased levels of stress, anxiety, and depression. The continuous responsibility and lack of respite can lead to burnout.
- Lack of Health Support: Many carers neglect their own health needs due to time constraints or financial barriers, leading to untreated medical conditions or delays in seeking medical help.
3. Social Isolation:
- Lack of Free Time: Full-time carers often have little or no time for social activities or maintaining personal relationships, which can lead to loneliness and social isolation.
- Reduced Support Networks: The demanding nature of caregiving can cause carers to lose contact with friends or struggle to engage in community activities, further exacerbating their isolation.
4. Limited Access to Support Services:
- Inadequate Respite Care: Many carers lack access to respite care, which would allow them to take breaks from their caregiving duties. Even when respite care is available, it is often expensive or difficult to arrange.
- Difficulty Navigating the System: Carers often struggle to navigate complex systems to access support services, financial assistance, and medical care for the person they care for. The process can be time-consuming and bureaucratic, adding to their stress.
5. Impact on Education and Career Development:
- Younger Carers: Young carers, often school-age children or teenagers can be disadvantaged educationally due to the demands of caregiving. This may lead to lower academic attainment and limited opportunities for higher education or career development.
- Career Sacrifice: Adult carers may have to make significant career sacrifices, reducing their chances of advancing in their profession or pursuing further training and development.
6. Pensions and Long-term Financial Security:
- Pension Gaps: Carers who are unable to work or are employed part-time may face gaps in their pension contributions, leading to long-term financial insecurity in retirement.
- Ineligibility for Some Benefits: Carers who work part-time or are on a low income may be ineligible for certain financial support schemes, further limiting their financial stability.
7. Gender Inequality:
- Disproportionate Burden on Women: Women are more likely to take on unpaid caring responsibilities, leading to a greater impact on their financial and career prospects compared to men. This contributes to wider gender inequalities in both the workplace and retirement security.
These disadvantages highlight the need for improved policies and support systems to better address the needs of UK carers. Enhanced financial support, accessible health services, and practical respite care options could alleviate some of these challenges.
Struggles for carers include balancing employment, finances and their own wellbeing as they juggle their caring commitments with their own lives.
Detailed below is information on the local organisations funded to support carers as part of this programme. Applications from individual unpaid carers to the Carers Support Fund should be made directly to the local provider.
Questions about the Carers Support Fund should be directed to wales@carers.org.
Local Authority Area Support
Please see below for summary details of support organisations available for carers in their area:
Provider Name |
Contact Details |
Support Offered |
- Blaenau Gwent County Borough Council
|
https://www.blaenau-gwent.gov.uk/
01495 311556
|
- Support Services
- Direct Grants
For more information about the support this organisation offers through Carers Support Fund click here.
|
- The Honeypot Children’s Charity (Carers Trust Network Partner
|
https://www.honeypot.org.uk/
020 7602 2631
info@honeypot.org.uk
|
- Support Services
- Direct Grants
For more information about the support this organisation offers through Carers Support Fund click here.
|
Provider Name |
Contact Details |
Support Offered |
- The Honeypot Children’s Charity (Carers Trust Network Partner)
|
https://www.honeypot.org.uk/
020 7602 2631
info@honeypot.org.uk
|
- Support Services
- Direct Grants
For more information about the support this organisation offers through Carers Support Fund click here.
|
|
https://adferiad.org/ 01792 816600 info@adferiad.org
|
- Support Services
- Direct Grants
For more information about the support this organisation offers through Carers Support Fund click here.
|
Provider Name |
Contact Details |
Support Offered |
- Carers Trust Crossroads West Wales (Carers Trust Network Partner)
|
https://ctcww.org.uk/
0300 0200 002
info@ctcww.org.uk
|
- Support Services
- Direct Grants
For more information about the support this organisation offers through Carers Support Fund click here. |
- The Honeypot Children’s Charity (Carers Trust Network Partner)
|
https://www.honeypot.org.uk/
020 7602 2631
info@honeypot.org.uk
|
- Support services
- Direct Grants
For more information about the support this organisation offers through Carers Support Fund click here. |
Provider Name |
Contact Details |
Support Offered |
- Credu (Carers Trust Network Partner)
|
https://www.carers.cymru/
01597 823800
carers@credu.cymru
|
- Support Services
- Direct Grants
For more information about the support this organisation offers through Carers Support Fund click here. |
- The Honeypot Children’s Charity (Carers Trust Network Partner)
|
https://www.honeypot.org.uk/
020 7602 2631
info@honeypot.org.uk
|
- Support Services
- Direct Grants
For more information about the support this organisation offers through Carers Support Fund click here. |
Provider Name |
Contact Details |
Support Offered |
- Carers Trust Crossroads West Wales (Carers Trust Network Partner)
|
https://ctcww.org.uk/
0300 0200 002
info@ctcww.org.uk
|
- Support Services
- Direct Grants
For more information about the support this organisation offers through Carers Support Fund click here. |
- The Honeypot Children’s Charity (Carers Trust Network Partner)
|
https://www.honeypot.org.uk/
020 7602 2631
info@honeypot.org.uk
|
- Support Services
- Direct Grants
For more information about the support this organisation offers through Carers Support Fund click here. |
Provider Name |
Contact Details |
Support Offered |
- Credu (Carers Trust Network Partner)
|
https://www.carers.cymru/
01597 823800
carers@credu.cymru
|
- Support Services
- Direct Grants
For more information about the support this organisation offers through Carers Support Fund click here. |
- The Honeypot Children’s Charity (Carers Trust Network Partner)
|
https://www.honeypot.org.uk/
020 7602 2631
info@honeypot.org.uk
|
- Support Services
- Direct Grants
For more information about the support this organisation offers through Carers Support Fund click here. |
Carers Support Fund Providers
Please see below for summary details of what each provider is delivering for carers in their area:
Areas supported: Caerphilly
Project Services |
Direct Grants |
Adferiad are supporting unpaid carers through the Carers Support Fund by delivering:
Virtual counselling services: providing a comprehensive remote counselling service specifically designed for unpaid carers in Caerphilly. This service aims to provide emotional support and resilience-building through a package of six individual one-to-one sessions.
|
Adferiad provide direct grants for:
- White goods/household items
- Household repairs
- Clothing vouchers
- Food vouchers
- Education costs e.g. tutoring, employability tools
- Transport costs
|
Areas supported: Monmouthshire
Project Services |
Direct Grants |
Age Cymru Gwent are supporting unpaid carers through the Carers Support Fund by delivering:
Money management support and advice: Direct advice and one to one, person-centred support for carers and families experiencing financial hardship. Carers will be supported with maximising their income, reducing expenditure, and improving financial literacy and resilience.
Signposting and referrals: Providing access to financial and wellbeing support services for carers.
Awareness raising and resources: Delivering mailshot updates on available support, and support factsheets, throughout their network.
|
Age Cymru Gwent provide direct grants for:
- White goods/household items
- Beds
- Utility bill support
- Clothing
- IT equipment e.g. Wi-Fi, laptops, tablets, mobile phones
|
Areas supported: Blaenau Gwent
Project Services |
Direct Grants |
Blaenau Gwent County Borough Council are supporting unpaid carers through the Carers Support Fund by delivering:
Adult carer information sessions, workshops, and events in partnership with Adferiad: Supporting with housing, benefits/welfare, job applications, budgeting, money management, health and wellbeing, carer skills and information.
Young carers information sessions and events: Supporting with budgeting, cooking, life skills, housing, emotional wellbeing, welfare support, and career pathways.
Council tax support: Promoting the uptake of council benefits and reductions.
Awareness raising and resources: Providing information leaflets and webpage/social media drops to support with cost of living pressures.
|
Blaenau Gwent County Borough Council provide direct grants for:
- Educational opportunities e.g. courses, educational activities
- White goods/household items
- Food vouchers with supermarkets
- Driving lessons
- Transport costs/bus and train season tickets
- IT equipment e.g. Wi-Fi, laptops, tablets, mobile phones
|
Areas supported: Bridgend
Project Services |
Direct Grants |
Bridgend Carers Centre are supporting unpaid carers through the Carers Support Fund by delivering:
Debt and money management advice: Direct advice and one to one, person-centred support for carers and families experiencing debt and financial hardship.
Signposting and referrals: Providing access to food banks and pantries, community gardening, welfare benefit advice.
Information sessions, workshops, and events: Providing support with budgeting, saving money, cooking, gambling awareness, debt, CV writing, discounts.
Awareness raising and resources: Delivering a newsletter segment on cost of living and raising financial awareness throughout their network.
|
Bridgend Carers Centre provide direct grants for:
- White goods/household items
- Food and groceries
- Clothing
- Driving lessons and tests
- IT equipment e.g. Wi-Fi, laptops, tablets, mobile phones
- Christmas gift vouchers
|
Areas supported: Conwy, Gwynedd, Isle of Anglesey
Project Services |
Direct Grants |
Carers Outreach are supporting unpaid carers through the Carers Support Fund by delivering:
Financial assessments and support: One to one evaluations of finances and assistance with applications for benefits and grants, especially those related to energy costs.
Signposting and referrals: Providing access to food banks and pantries, and support grants such as Groundworks and Family Fund.
Counselling and Cognitive Behavioural Therapy (CBT): Carers Outreach have extended their support of inhouse counselling services and CBT sessions.
|
Carers Outreach provide direct grants for:
- High street vouchers e.g. warm clothing
- Food and groceries
- White goods/household items
- Carpets
- Fuel/energy costs
|
Areas supported: Carmarthenshire, Pembrokeshire
Project Services |
Direct Grants |
Carers Trust Crossroads West Wales are supporting unpaid carers through the Carers Support Fund by delivering:
Information sessions, workshops, and events: Providing outreach drop-in financial information sessions. These activities will help carers make the most of online resources such as digital banking and discounts, and also provide warm hubs during the winter months.
Financial support and advice: One to one evaluations of finances and assistance with applications for benefits and grants through a dedicated Welfare Benefits Adviser.
Signposting and referrals: Providing access to food banks and local support services.
Awareness raising and resources: Delivering factsheets and financial support resources e.g. ‘Making the most of your money’.
|
Carers Trust Crossroads West Wales provide direct grants for:
- White goods/household items
- Food and groceries
- Household repairs
|
Areas supported: Conwy, Denbighshire, Flintshire, Gwynedd, Isle of Anglesey, Wrexham
Project Services |
Direct Grants |
Carers Trust North Wales Crossroads Care Services are supporting unpaid carers through the Carers Support Fund by delivering:
Financial support and advice: One to one support with maximising income, budgeting, wellbeing, advising on cost savings e.g. batch cooking, energy saving, applications for benefits and grants through 3 dedicated Wellbeing and Inclusion Officers.
Signposting and referrals: Providing access to local support services.
|
Carers Trust North Wales Crossroads provide direct grants for:
- White goods/household items
- Food and grocery delivery
- Uniforms
- Energy costs
- IT equipment
- Winter warmer grants
|
Areas supported: Rhondda Cynon Taff
Project Services |
Direct Grants |
Citizens Advice Rhondda Cynon Taff are supporting unpaid carers through the Carers Support Fund by delivering:
Money management support and advice: Direct advice and one to one, person-centred support for carers and families experiencing financial hardship. Carers will be supported with maximising their income, debt advice, budgeting support, housing support, benefit applications, and improving financial literacy and resilience.
Information sessions, workshops, and events: Supporting financial capability and developing carer money management skills.
Signposting and referrals: Providing access to financial and wellbeing support services for carers.
|
Citizens Advice Rhondda Cynon Taff provide direct grants for:
- White goods/household items
- Fuel vouchers
- Food vouchers
- Clothing
- Bedding
- IT equipment e.g. Wi-Fi, laptops, tablets, mobile phones
- Transport
- Aids to support with adaptable housing needs
|
Areas supported: Ceredigion, Conwy, Denbighshire, Powys, Wrexham
Project Services |
Direct Grants |
Credu are supporting unpaid carers through the Carers Support Fund by delivering:
Financial support: Providing telephone and outreach to carers, providing financial information and links to financial support services.
Information sessions, workshops, and events: Providing workshops for support with budgeting and cooking on a budget to the community and schools.
Signposting and referrals: Providing access to local food banks, community fridges/meals, clothes swaps, second hand purchases, clothes buy and sell, community support.
|
Credu provide open grants to support carers experiencing financial hardship based on their individual needs.
|
Areas supported: Merthyr Tydfil
Project Services |
Direct Grants |
Merthyr Tydfil County Borough Council are supporting unpaid carers in partnership with MIND through the Carers Support Fund by delivering:
Information sessions, workshops, and events: Peer support groups developing carer financial resilience and wellbeing, including budgeting, cooking on a budget, carer rights, income maximisation, scam awareness, energy saving/efficiency, wellbeing activities.
Signposting and referrals: Providing access to financial and wellbeing support services for carers.
|
Merthyr Tydfil County Borough Council provide direct grants for:
- White goods/household items
- Beds
- Food vouchers
- Clothing
|
Areas supported: Monmouthshire
Project Services |
Direct Grants |
Monmouthshire County Council are supporting unpaid carers through the Carers Support Fund by delivering:
Young carers information sessions and events: Providing young carers with fun/information days and school and community groups, supporting with carers rights, first aid, budgeting, cooking, mental health, clothes repairs, and peer support.
Signposting and referrals: Providing unpaid carers from mental health family contexts with enhanced support and wellbeing/self-care boxes with Adferiad.
|
Monmouthshire County Council are not currently providing direct grants through this programme. |
Areas supported: Neath Port Talbot
Project Services |
Direct Grants |
Neath Port Talbot Carers Service are supporting unpaid carers through the Carers Support Fund by delivering:
Signposting and referrals: Providing access to direct grants for unpaid carers.
Awareness raising and resources: Raising awareness of available direct grants for carers via social media, newsletter, events, workshops, and cafes.
|
Neath Port Talbot Carers Service provide direct grants for:
- Supermarket vouchers
- White goods/household items
|
Areas supported: Flintshire, Denbighshire, Wrexham
Project Services |
Direct Grants |
NEWCIS are supporting unpaid carers through the Carers Support Fund by delivering:
Information sessions, workshops, and events: Providing financial resilience courses through CAB and Warm Home Wales, supporting with debt management, income support, and energy efficiency.
Winter support boxes: Providing warm products and support information to carers attending financial resilience courses. Items provided include gloves, socks, window wrap, draft excluders, energy information, and nutritional information.
Counselling and mental health support: NEWCIS have extended their support of inhouse counselling services.
Food parcels: Provision of food parcels for carers in crisis who are experiencing situations such as hospital discharge, carers illness, and financial difficulties.
|
NEWCIS provide open grants to support carers experiencing financial hardship based on their individual needs.
|
Areas supported: Newport
Project Services |
Direct Grants |
Newport City Council are supporting unpaid carers through the Carers Support Fund by delivering:
Financial support and advice: Providing an Engagement Officer to offer advice on financial support and local support organisations. E.g. referrals to Citizens Advice, Cost of Living advisors, Small Grants Scheme, Alzheimer’s Society
Information sessions, workshops, and events: Providing drop-in sessions around cost of living, local support services and providing information, advice and assistance to unpaid carers. Also providing financial support outreach across the city and at Newport City Council carer events e.g. Carers Café, Carers Rights Day, and Carers Week.
Awareness raising and resources: Providing financial support outreach at events and community groups e.g. Welsh Water, Citizen’s Advice Bureau, local schools, ABUHB, health services, Parent Carer support groups and coffee mornings and third sector services and groups.
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Newport City Council provide supermarket vouchers, Love2Shop vouchers, and open grants to support carers experiencing financial hardship based on their individual needs. |
Areas supported: Newport, Cardiff, Caerphilly, Vale of Glamorgan
Project Services |
Direct Grants |
Race Equality First are supporting unpaid carers from minoritised ethnic communities by delivering:
Advocacy services: Providing support for carers to help navigate public services, health providers, welfare and benefit applications, and housing providers.
Financial support and advice: Providing a Finance and Digital Inclusion Officer to offer advice on financial support, help maximize income through benefits assessments.
Signposting and referrals: Providing access to financial support agencies e.g. Advicelink, Stepchange, and links to existing inhouse counselling services, and wellbeing activities
|
Race Equality First provide direct grants for:
- White goods/household items
- Food vouchers
- Clothing vouchers
- Household repairs
- Gas inspections
- Waste and garden clearance
|
Areas supported: Cardiff, Rhondda Cynon Taff, Vale of Glamorgan
Project Services |
Direct Grants |
Ray of Light Cancer Support are supporting unpaid carers through the Carers Support Fund by delivering:
Financial support and advice: Providing a advice for welfare and benefits, budgeting, and support with benefit applications and appeals.
Information sessions, workshops, and events: Providing energy awareness groups to help decrease energy bills and provide advice on budgeting, budget cooking and nutrition workshops, and “Digital Story Telling” mental wellbeing groups. Energy awareness group attendees receive winter warm packs including energy saving items such as draught excluders and warm clothing.
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Ray of Light Cancer Support provide direct grants for:
- Food and groceries
- Transport and fuel costs
|
Areas supported: Swansea
Project Services |
Direct Grants |
Swansea Carers Centre are supporting unpaid carers through the Carers Support Fund by delivering:
Information sessions, workshops, and events: Providing “Carers Connect” support and activity groups to carers aged 16+, including guest speakers, relaxation sessions, crafts, photography, peer support, and life skills workshops.
Signposting and referrals: Referring carers to Swansea Carers Centre services e.g. benefits, counselling, dementia support, carer groups, training and volunteering opportunities.
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Swansea Carers Centre provide direct grants in the form of vouchers for items such as:
- Food and groceries
- White goods/household items
- Outdoor garden play equipment
- Tablets and laptops
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Areas supported: Blaenau Gwent, Bridgend, Caerphilly, Cardiff, Carmarthenshire, Ceredigion, Conwy, Denbighshire, Flintshire, Gwynedd, Isle of Anglesey, Merthyr Tydfil, Monmouthshire, Neath Port Talbot, Newport, Pembrokeshire, Powys, Rhondda Cynon Taff, Swansea, Torfaen, Vale of Glamorgan, Wrexham
Project Services |
Direct Grants |
The Honeypot Children’s Charity are supporting unpaid young carers through the Carers Support Fund by delivering:
Information sessions, workshops, and events: Providing support to young carers through residential respite breaks, in-person cooking and nutrition classes with ingredient grants, food and nutrition-related educational activities e.g. games, food budgeting workshops, food classes e.g. reading ingredient labels, allergy control, food preparation, and hygiene.
Awareness raising and resources: Providing access to healthy recipes and cooking resources whilst on site.
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The Honeypot Children’s Charity provide direct grants for:
- Food vouchers and recipe cards
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Areas supported: Torfaen
Project Services |
Direct Grants |
Torfaen County Borough Council are supporting unpaid carers through the Carers Support Fund by delivering:
Adult carers information sessions and events: Providing adult carers with financial hardship information and advice groups, supporting with budgeting, financial management, income support, energy awareness, and benefits advice.
Young carers information sessions and events: Providing young carers with information and advice groups supporting with independent living, career pathways, housing, benefits, health and wellbeing, and employability.
Signposting and referrals: Providing referrals to LGBTQ+ befriending groups for young carers, signposting health and wellbeing resources.
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Torfaen County Borough Council provide direct grants for:
- Supermarket vouchers
- White goods/household items
- Fuel/energy costs
- Energy saving equipment e.g. air fryers, electric blankets, slow cookers, shower timers
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Areas supported: Cardiff and Vale of Glamorgan
Project Services |
Direct Grants |
TuVida are supporting unpaid carers through the Carers Support Fund by delivering:
Money management support and advice: Direct advice and one to one, person-centred support for carers and families experiencing financial hardship. Carers will be supported with maximising income, benefits checks and applications, financial planning, reducing expenditure and access to consumer discounts.
Signposting and referrals: Providing access to financial and wellbeing support services for carers e.g. Citizens Advice, DWP, local charities, food banks, community fridges, Carers Smart, Carefree breaks, leisure centre membership and transport for carers.
Awareness raising and resources: Developing website, social media, webinar, and video content to give guidance and raise awareness of available financial support for carers.
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TuVida provide direct grants for:
- White goods/household items
- Food vouchers
- Supermarket vouchers
|