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Rude rude man at DLA,dont know what to do!!!!
- By pebbles
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Thu 18 Sep 2008 14:38
How stupid is this....please read my other thread further down the line saying "turned down for DLA pleeease help"well I took everyones advice and wrote a ten page letter going more in depth to the DLA so someone can have a look again and if i fail again I will appeal...well I just rang up to check that my letter had been recieved and the bloke said I need to speak to the client I stated he was at college and i was his mother who had filled in the forms and sent in the new letter and he said Nope I cannot tell you anything its against the law to do so,I said it was me who fills in his forms he may be 17 but Iv always done it for him he wouldnt have a clue,I always make it clear on all forms its me his mother filling in them.....its my letter I wrote so why the questions he said its against the law and your son will need an officer to come out and access him huh I said why is it any other time I ring up im spoken to fine and Im given the information and now you are giving me all this waffle about the law.....he said expect an officer to be in touch as this should have been done when he was 16 not now at 18.I give up I bet hes a new recruit whos thinks hes so important as god he was so up himself ,he probably likes the sound of pressing buttons on the keyboard......they realy have it in for me big time.My son wouldnt have a clue how to fill a form in like dla let alone if I explain to him about dla and an officer will come around....I told this bloke you made your first decision without even contacting his doctor what a joke his answer was we dont have to and even though you have asked us to look at it again we still dont need to my answer was then I will do what I should have done in the first place and appeal.Please can someone tell me what to expect and what will happen from here.....my son had a diagnosis of adhd and has been having assesments for a year now for autismn and asperger.....give up....feel so low and tired of it all.
Replies
- By pebbles
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Re: Rude rude man at DLA,dont know what to do!!!!
Thu 18 Sep 2008 14:54oooops I meant autismn OR auspergers,hes having assesments and is coming to the end of them now and his doctor says he is on the spectrum and prob has high funtioning autismn but has 1 asses to go and phychometric tests.
- By morello
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Re: Rude rude man at DLA,dont know what to do!!!!
Thu 18 Sep 2008 15:42You should have been made his appointee if he is unable to comprehend all these stupid forms and what the hell they are for. If you receive his money then the DSS should have asked you to go in and sign a form and witness it. Of course they do treat you like thieves and tell you that none of this must be spent on anyone but him, such a large amount of money I dont think. So now we are not only scum, scroungers slaves but thieves. Just thought I would warn you they do it to all carers, just to belittle us even more as if we dont have it hard enough. Hope you get it all sorted and chin up they are all bloody idiots , we are numbers to them, not people with feelings. Feel sorry for them ignorant lot of pigs.
Mo
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By ginger31
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Re: Rude rude man at DLA,dont know what to do!!!!
Thu 18 Sep 2008 16:29Hi Pebbles,
Mo is right you need to be made your son's appointee. I had to do this for my husband which involved a little jobsworth from DWP coming to visit with his briefcase & clipboard & checking that my husband was as ill as I said he was
, then I had to sign a form which allows me to speak on his behalf about anything to do with DWP. It saves that stupid question "is your husband etc there?" & then they ask to speak to him to confirm that it was alright for them to talk to me! Half the time I used to get my son to say yes as it was less distressing than to explain it to my husband I think the world has gone mad... hope you get it sorted Pebbles
Love Louise x & a ((((((hug)))))))
- By pebbles
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Re: Rude rude man at DLA,dont know what to do!!!!
Thu 18 Sep 2008 19:26Thanks you two I had to laugh when I read your responses....you cheered me up,I wrote this out on another forum and they wernt so sympathetic with their answers one person even quoted "you will need to teach him then how to fill in the forms and how Im not doing him any favours"god if only it were tha easy....thanks you 2
- By loopy
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Re: Rude rude man at DLA,dont know what to do!!!!
Thu 18 Sep 2008 19:34hi pebbles, i know exactly what you are going through. When your son was 16, you should of been made his appointee. The DLA should of sent you out some forms (dont worry if they didnt send you any cos they never sent me any either !!). It was only when i questioned that her money had not gone into her account that they then said i should of been made her appointee and had i not recieved any forms that they sent me? I said "NO" which i hadnt.Get in touch with you local jobcentre plus and explain the situation to them. They will send you forms to fill in to make you your sons appointee. This is gonna sound absoloutly ridiculous but it may happen cos it happened to me. They asked me to bring my daughter to an interview to be assessed to see how incapacitated she was and to prove that she really cannot handle her own affairs. My daughter is 17 years old, severely autistic, learning difficulties etc etc. I said to them that i would gladly bring her but most of her noddy toys that she carries around with her at all times would have to come too
. Anyway, they arranged for me to have a home visit from one of their flunkys. I was praying and hoping that charlotte would be on top form, i.e , slapping and biting herself. She was, and the chap who came was amazed that i had been so badly treated and was amazed that i had not recieved any forms to fill in. Anyway, the long and short of it was that i am now her appointee and that i deal with all her financial affairs. It took a few weeks and a few heated phone calls from me for them to sort it out. It will get sorted out i promise, but they like to drag their bloody feet. Phone the DLA back, ask why you were not asked to become your sons appointee and also phone your local jobcentre plus and explain the situation to them. You will win in the end!!!
good luck and keep me posted
- By loopy
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Re: Rude rude man at DLA,dont know what to do!!!!
Thu 18 Sep 2008 19:40p.s and as for the other person that said that to you about you teaching your son to fill in the forms and how you are not doing him any favours, well i hope you told him to f*** right off because i know i would of done. How dare people patronise you like that
. Dont worry love, i deal with allsorts of comments from the public about my daughter and most of my comments back end in "off" if you know what i mean. 
- By halima
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Re: Rude rude man at DLA,dont know what to do!!!!
Thu 18 Sep 2008 21:27The world has gone mad i attented a tribrual (cant spell that word lol) felt like i committed a crime the way they questioned you im sill fighting my case 3 years on an still will, i went to the office in person just a few days back and made it quite clear what i think of the system and il take it to the end keep in there carers XXXXXXX
- By pebbles
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Re: Rude rude man at DLA,dont know what to do!!!!
Thu 18 Sep 2008 22:01quite right halima either the worlds gone mad or Im loosing the plot.....thanks for your support...I thought I was going mad and I was wrong after comments on the other forum but after coming on here I know Im not.....heres a quote from one reply I had...
Quote..You may have to sit down with your son and teach him how to fill the forms in. Possibly the reason he hasnt got a clue about filling in forms is because you have always done it for him. Your are not doing your son any favours, you are giving the impression that he cant read or write and i am sure this is not the case. You need to calm down and then you will probably realise you are over reacting. this man is just doing his job and its the law that he can only divulge information to the claimant unles the claimant gives specific instructions that you can deal with it on his behalf.
He would probably get the sack if he went through the claim form with you.
Sorry if it sounds brutal but you really will give yourself an ulcer if you carry on getting stressed with it all. end quote am I reading this wrong because im so stressed or is this lady being patronising....i realy dont know anymore....
Thanks Loopy for your comments and halima good luck with your on going saga im going to be joining you I think. the way my sons claim is going...thanks all from going mad pebbles
- By pebbles
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Re: Rude rude man at DLA,dont know what to do!!!!
Thu 18 Sep 2008 22:05O yes another quote
QuoteYou have no right to any information under the Data Protection Act. The DLA officer was correct in refusing to give you any information.
Are you sure it was his manner that was the problem or is it more that you got the hump because he wouldn't give you the information you asked for?end quoteAgain am I reading this as patronising or not....I got wound up with replies such as these but then started questioning myself and maybe Im just so sensative at the mo....there were some nice replies(these are obviously people who have been through it themselves.....anyway rant over...thanks all
- By loopy
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Re: Rude rude man at DLA,dont know what to do!!!!
Fri 19 Sep 2008 08:29i get totally wound up when i read that other people ,who are supposed to be in the same boat as us, post replys like the ones that you have had on the other forums pebbles. Yes, the man was right not to give out any information, but if you had not been informed that you should of become your sons appointee then how are you supposed to react? i would of reacted the same way. As i had said before, get back in touch with the DLA about becoming your sons appointee. Get in touch with your local jobcentre plus and also your local citizens advice bureau who should be able to help you.
good luck